Notes from shipping AI.
What actually works when you put AI agents and automation into production — written by the people doing the building.
ST
Stop building chatbots. Start building agents that finish the job.
A chatbot answers. An agent acts. The gap between the two is where almost all of the business value lives — and where most project...
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Evals are the difference between a demo and production
If you cannot measure whether your AI got better or worse after a change, you are not running a system — you are crossing your fin...
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The boring 60%: where automation actually pays
The flashy 40% of a workflow gets the attention. The boring 60% — the copy-paste between systems — is where the hours and errors h...
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